View Issue Details

IDProjectCategoryView StatusLast Update
0012852Tine 2.0ActiveSyncpublic2017-09-11 20:41
ReporterRealterminatorAssigned Topschuele 
PrioritynormalSeverityminorReproducibilityalways
Status feedbackResolutionopen 
Product Version2017.02.1 Community Edition 
Target VersionFixed in Version 
Summary0012852: Syncroton_Command_Ping No entry is registered for key 'tasks_data_class'
Descriptiona90a8 XXXXX - 2017-03-24T11:14:23+00:00 ERR (3): Syncroton_Command_Ping::handle::179 No entry is registered for key 'tasks_data_class'
3efab XXXXX - 2017-03-24T11:14:31+00:00 ERR (3): Syncroton_Command_Ping::handle::179 No entry is registered for key 'tasks_data_class'
8c6b1 XXXXX - 2017-03-24T11:14:38+00:00 ERR (3): Syncroton_Command_Ping::handle::179 No entry is registered for key 'tasks_data_class'
bb5c6 XXXXX - 2017-03-24T11:14:39+00:00 ERR (3): Syncroton_Command_Ping::handle::179 No entry is registered for key 'tasks_data_class'
a90a8 XXXXX - 2017-03-24T11:15:23+00:00 ERR (3): Syncroton_Command_Ping::handle::179 No entry is registered for key 'tasks_data_class'
3efab XXXXX - 2017-03-24T11:15:31+00:00 ERR (3): Syncroton_Command_Ping::handle::179 No entry is registered for key 'tasks_data_class'
Additional InformationPlease request witch logs are necessary
TagsNo tags attached.
mwticket

Activities

Realterminator

Realterminator

2017-03-24 16:07

reporter   ~0019772

some more logs

65ccd xxxxxx - 2017-03-24T15:03:46+00:00 CRIT (2): Syncroton_Server::_handlePost::164 unexpected exception occured: Zend_Exception
65ccd xxxxxx - 2017-03-24T15:03:46+00:00 CRIT (2): Syncroton_Server::_handlePost::166 exception message: No entry is registered for key 'tasks_data_class'
65ccd xxxxxx - 2017-03-24T15:03:46+00:00 CRIT (2): Syncroton_Server::_handlePost::168 #0 /var/www/mysides/yyyyyy.me/htdocs/tine20/vendor/syncroton/syncroton/lib/Syncroton/Data/Factory.php(59): Syncroton_Registry::get('tasks_data_clas...')
#1 /var/www/mysides/yyyyyy.me/htdocs/tine20/vendor/syncroton/syncroton/lib/Syncroton/Command/Sync.php(250): Syncroton_Data_Factory::factory('Tasks', Object(Syncroton_Model_Device), Object(DateTime))
0000002 /var/www/mysides/yyyyyy.me/htdocs/tine20/vendor/syncroton/syncroton/lib/Syncroton/Server.php(144): Syncroton_Command_Sync->handle()
#3 /var/www/mysides/yyyyyy.me/htdocs/tine20/vendor/syncroton/syncroton/lib/Syncroton/Server.php(70): Syncroton_Server->_handlePost()
0000004 /var/www/mysides/yyyyyy.me/htdocs/tine20/ActiveSync/Server/Http.php(74): Syncroton_Server->handle()
#5 /var/www/mysides/yyyyyy.me/htdocs/tine20/Tinebase/Core.php(230): ActiveSync_Server_Http->handle(Object(Zend_Controller_Request_Http))
#6 /var/www/mysides/yyyyyy.me/htdocs/tine20/index.php(18): Tinebase_Core::dispatchRequest()
#7 {main}
67af4 xxxxxx - 2017-03-24T15:03:53+00:00 ERR (3): Syncroton_Command_Ping::handle::179 No entry is registered for key 'tasks_data_class'
Matze0811

Matze0811

2017-09-09 11:15

reporter   ~0020654

I got the same issue:
2017-09-07T10:18:50+00:00 ERR (3): Syncroton_Command_Ping::handle::204 No entry is registered for key 'tasks_data_class'
 On my site, it's only affecting a single user who is using an iphone. Maybe it's related to this?
Matze0811

Matze0811

2017-09-09 11:17

reporter   ~0020656

Sorry, forgotten... I've got tine20 (2017.08.3)
pschuele

pschuele

2017-09-11 09:07

administrator   ~0020658

do you have the "Tasks" application enabled in Tine 2.0?
Matze0811

Matze0811

2017-09-11 20:41

reporter   ~0020672

Tasks Module is enabled but the message occurs wit deinstalled Tasks too. But i have cleared the issue by deleting the active-sync device in tine20-admin module (in this case the iphone) in hope it connects again without any error- and it does!

Issue History

Date Modified Username Field Change
2017-03-24 12:18 Realterminator New Issue
2017-03-24 16:07 Realterminator Note Added: 0019772
2017-09-09 11:15 Matze0811 Note Added: 0020654
2017-09-09 11:17 Matze0811 Note Added: 0020656
2017-09-11 09:07 pschuele Assigned To => pschuele
2017-09-11 09:07 pschuele Status new => feedback
2017-09-11 09:07 pschuele Note Added: 0020658
2017-09-11 20:41 Matze0811 Note Added: 0020672